As the NHIC marks its 50th anniversary, we’re proud to host the Knowledge Hub at this year’s InstallerSHOW—a dedicated space for in-depth conversations on building safety, installer competency, sustainability, consumer protection, and mental health in the trades.
Across three packed days, we’ll deliver 12 expert-led sessions, each designed to provide practical insight and spark meaningful change in the home improvement sector. Whether you’re an installer, policymaker, manufacturer, or scheme provider, there’s something here for you.
Here’s what to expect (subject to change):
Day 1 – Tuesday 24 June 2025
Focus Theme: Regulation, Skills & Responsibility
🕚 11:00 AM – UK Regulations and Compliance for Installers
Chair: Jon Vanstone (NHIC)
Get to grips with the latest legislation impacting installers, from the Building Safety Act to evolving scheme requirements. This session features TrustMark, HSE, Envirovent, DBT, and LABC—all unpacking what compliance means in 2025.
🕑 2:00 PM – Skills & Certification Pathways for Installers
Chair: Avinash Rajan (Proposition Director – TrustMark)
From entry-level certifications to PAS 2035 and retrofit coordination, this panel explores how we train the workforce of the future. CORGI Skills, CIOB, GQA, and others will highlight opportunities—and wellbeing challenges—facing today’s professionals.
🕒 3:00 PM – Lessons from the Grenfell Inquiry
Chair: Jon Vanstone (NHIC)
What went wrong? What has changed? This sobering session looks at how installer responsibility has evolved in the wake of Grenfell, and how the Building Safety Act aims to create safer homes across the UK.
Day 2 – Wednesday 25 June 2025
Focus Theme: Safety, Wellbeing & Installation Practices
🕥 10:30 AM – Compliance & Legal Responsibilities for Installers
Learn how insurance, liability, and audit readiness are shifting. This session, with voices from CIOB, FMB, QANW, and Kerry London, gives practical guidance on risk mitigation and legal clarity.
🕦 11:30 AM – Safety & Efficiency on Installation Sites
Featuring RetrofitWorks, LABC, and Deborah Stephenson from CORGI Services, this session balances health & safety with on-site productivity—addressing everything from mental health to toolbox talks.
🕑 2:00 PM – Safety in Specific Home Improvement Installations
Covering fire, water, air, and roof safety, this multi-perspective panel with NAPIT, NFRC, BMA, Fernox, and others delves into what’s often overlooked in everyday installations.
🕒 3:00 PM – Workplace Safety for Home Installers
In collaboration with Band of Builders and FMB, we’ll explore fall prevention, dust exposure, and safe working practices—alongside open conversation on how mental health and site safety go hand in hand.
Day 3 – Thursday 26 June 2025
Focus Theme: The Future of the Profession
🕥 10:30 AM – The Future of the Installer Profession
Speakers include: Phil Mason (Head of Regulatory Engagement – TrustMark), Faisal Hussain (DGCOS) and Andrew Partington (Director of Growth and Development – NetRet).
From low-carbon skills to AI-enhanced diagnostics, this panel looks at what tomorrow’s installers need—and how to prepare today.
🕦 11:30 AM – Open Forum: Installers’ Biggest Challenges
This interactive Q&A gives the floor to you. Ask your burning questions to the panel of experts.
🕑 2:00 PM – Energy Efficiency and Building Safety
How do we make energy upgrades safe, efficient, and regulation-ready? Learn from energystore, The IAA, Recticel and Envirovent as they share case studies and practical insight on sustainable retrofit.
🎯 Why Attend the Knowledge Hub?
Whether you’re seeking new skills, clearer compliance, or wellbeing support, the Knowledge Hub offers real-world value. It’s where policy meets practice—and where NHIC’s 50 years of leadership meet the next 50.
📍 Stand 4140 | NEC Birmingham
📅 24–26 June 2025
🔗 Full Agenda