A 3060 approach to protecting consumers from electrical shortcomings is the principal thrust of this year’s Electrical Safety Council Product Safety Conference.
The ESC’s third important conference, it aims to put consumer safety in context in relation to electrical products, by presenting a range of different but interrelated issues and perspectives.
To be held on 16 May at London’s Church House Conference Centre, among the areas covered will be safety design principles for foreseeable misuse and a review of consumer protection in terms of communicating risk.
A key focus of the conference will be an evaluation of recall processes and ‘traceability’ – i.e. how dangerous products can be tracked within the supply chain and how consumers are alerted to repair or recall notices.
Traceability, which impacts on every stage of the electrical industry’s supply chain, is essential to an effective product recall. And, as recent news reports have shown, recalls can occur with even the most quality conscious business.
The success of the previous Product Safety Conferences has led to it becoming a regular ESC event. This year, Ann Robinson Director of Consumer Policy at U-Switch, will chair the event, with possible speakers including representatives from a range of major retailers and manufacturers.
Malcolm Harbour, CBE, MEP and Chairman of the European Parliament’s Internal Market and Consumer Protection Committee, will be providing the keynote speech.
Martyn Allen, head of technical development at the ESC, says: ‘The Product Safety Conference is the perfect opportunity for key stakeholders from across the board to come together to discuss current and emerging issues. At the ESC, we take the view that we can best serve consumer protection by working with the electrical industry – and other like-minded groups – to promote best practice and customer care”.
More information: www.esc.org.uk