HIES

About HIES

A Chartered Trading Standards Institute (CTSI) approved Consumer Code, HIES is a leading consumer protection organisation covering the installation of home energy products.

Endorsed by TV consumer champion and Architect George Clark, our promise is to ensure all
consumers are respected, protected, and educated on their home improvement journey.

Homeowners who employ a scheme member receive deposit protection, work in progress insurance and an insurance backed guarantee. Homeowners and members also have access to alternative dispute resolution.