Dispute Resolution Archives

NHIC Doorstep Digest Glossary of Terms

by NHIC_T | Jun 23, 2025

We recognise that some terminology may be unfamiliar, and our goal is to clarify these terms to enhance your understanding and empower you as a homeowner. Whether you are embarking on energy efficiency upgrades, navigating building compliance, or exploring...

The New Homes Ombudsman Service

by NHIC_T | Oct 16, 2024

The New Homes Ombudsman Service exists to help homeowners resolve issues with their new homes after they have exhausted all avenues and complaint procedures provided by their Registered developer or housebuilder and after they have been advised that the developer is...